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Office of Landlord/Tenant Affairs
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Office of Landlord/Tenant Affairs

100 Maryland Ave., 4th Floor, Rockville, MD 20850 
Phone:               (240) 777-3636               Anonymous Tip Line: (240) 777-3681
Fax:                   (240) 777-3768 
Hours:               Monday-Friday 8:00am-5:00pm
Email:                ConsumerProtection@montgomerycountymd.gov
Website:            http://www.montgomerycountymd.gov/ocp/


This office has investigators, who may also be attorneys, on staff and provides guidance and assistance concerning consumer issues and consumer credit counseling. The organization handles disputes between consumers and merchants. Investigators also handle and resolve complaints; if they cannot resolve the dispute, the office sends individuals to small claims court. The organization does not handle all legal issues and will make referrals. Additionally, they do not represent individual consumers, but rather just investigate complaints. There is a comprehensive list of consumer protection information available on their website. Services are free to Montgomery County residents.

Subjects Handled: Consumer Assistance, Referrals, Complaints, Law Enforcement, Education and Outreach, Advocacy and Legislation, Licensing (See Index for Additional Organizations)



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